Privacy Policy

1. Introduction

By accessing or using our website, you accept the terms of this Privacy Policy. If you do not agree to the terms of this policy, please do not use our website.

2. What Data We Collect

Personal Data

We collect various types of personal data to provide you with our services and to improve your overall experience on our website. This data includes:

• First and last name: We use your first and last name to verify your identity and to personalize our services.
• Address Email: Your email address is necessary to contact you, send you newsletters and inform you about important changes or offers.
• Telephone: Your telephone number may be used for emergency communications or to provide you with support in relation to our services.
• Address: Your physical address may be requested to process orders or ship materials.

Non-Personal Data

In addition to personal data, we also collect non-personal data that does not allow for your direct identification. These include:

• Browsing data: Information about the pages you visit, the time you spend on the website and your browsing flow.
• Address IP: We use your IP address to track your location and understand the source of your traffic.
• Device Information: We collect information about the device you use to access our website, such as the operating system, browser type and the unique identity of the device.
• Cookies and Monitoring Technologies: We use cookies and similar technologies to improve your experience, analyse your use of the website and provide you with personalised content.

3. How We Collect Your Data

Data you provide us with

We collect personal data that you voluntarily provide to us when:

• Registration: You create an account on our website by entering your name, email address and other information.
• Contact: Contact us via the contact form, email or phone to ask questions or request support.
• Participation in Events: Participate in events, workshops or other activities we organise by providing your personal information when you register or participate.

Data we collect automatically

We automatically collect data when you interact with our website:

• Browse the Website: When you browse our website, we collect information about the pages you visit, the time you spend on them and your interaction with the content.
• Cookies and Monitoring Technologies: We use cookies, web beacons and other technologies to collect information about your activity on our website.

4. How We Use Your Data

For the provision of services

We use your data to provide you with our services, to process your requests and to ensure the proper functioning of our website.

• Processing of Requests: We process your personal data to respond to your requests and questions.
• Providing Information and Support: We use your contact information to provide you with information and support about our services.

To Improve the Website and Services

We collect data to improve the performance of our website and provide a better user experience.

• Analyses and Statistics: We use browsing data and other information to analyse the use of the website and to improve our services.
• User Experience Personalization: We use your data to tailor our content and services according to your preferences.

To Contact You

We use your data to communicate with you and keep you informed about important information.

• Sending Newsletters: We send you newsletters and marketing communications with your consent.
• Promotional Actions: We inform you about offers, events and new services that may be of interest to you.

Legal Compliance

We use your data to comply with our legal obligations and to protect our rights and property.

• Compliance with Legal Obligations: We process your data to comply with legal and regulatory requirements.
• Protection of Rights and Property: We use your data to protect the rights, property and safety of our company, our users and the public.

5. How We Share Your Data

With Third Party Service Providers

We share your data with third party service providers who help us operate our website and provide our services.

• Web Hosting Companies: Hosting providers manage the infrastructure of our website and have access to the data stored on it.
• Data Analysis Providers: We work with companies that provide data analytics services to help us understand the use of our website and improve our services.

With Partners

We share your data with business partners to offer combined services and offers.

• Business Partners: We share data with partner companies to offer you integrated services and promotions.

For Legal Reasons

We share your data when necessary to comply with the law, protect our rights and ensure security.

• Compliance with Laws and Regulations: We share data when required by law or authorities.
• Protection of Rights and Property: We use your data to protect the rights, property and safety of our company, our users and the public.

6. Data Security

Security measures

We implement technical and organisational measures to protect your data from unauthorised access, loss, alteration or disclosure.

• Technical Measures: We use encryption technologies, firewalls and access controls to protect your data.
• Organisational Measures: We train our staff and adopt security policies and procedures to protect your data.

Data Storage and Retention

We retain your data only for as long as necessary for the purposes described in this Privacy Policy.

• Data Retention Period: Your data is retained for as long as you have an account on our website or as long as necessary to fulfil the purposes for which it is collected.
• Conservation Criteria: We determine the length of retention of your data based on legal requirements, business needs and the protection of your rights.

7. Your Rights

Right of Access

You have the right to request access to your personal data that we hold and to receive information about the processing of your personal data.

• Access Request: You can request information about your personal data and receive a copy of it.
• Application Process: To submit an access request, please contact us via the contact information provided below.

Right of rectification

You have the right to request the correction of your personal data if it is inaccurate or incomplete.

• Request for Correction: You can inform us of any inaccuracies in your personal data and request their correction.
• Application Process: To submit a correction request, please contact us via the contact information provided below.

Right of Deletion

You have the right to request the deletion of your personal data under certain circumstances.

• Request for Deletion: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
• Application Process: To submit a deletion request, please contact us via the contact information provided below.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data in certain circumstances.

• Request for Restriction: You can request the restriction of the processing of your data if you question the accuracy of the data or if the processing is unlawful.
• Application Process: To submit a restriction request, please contact us via the contact information provided below.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format, and the right to transfer this data to another controller.

• Portability Request: You can request to receive your data in a format that can be transferred to another controller.
• Application Process: To submit a portability request, please contact us via the contact information provided below.

Right to object to processing

You have the right to object to the processing of your personal data in certain circumstances.

• Request for Renewal: You can object to the processing of your personal data on grounds relating to your particular situation.
• Application Process: To submit an objection request, please contact us via the contact information provided below.

8. Cookies and Monitoring Technologies

What are the Cookies

Cookies are small text files that are placed on your device when you visit a website. They are used to store information about your visit and personalise your experience.

How We Use Them Cookies

We use cookies to improve your experience on our website, analyse your use of our website and provide you with personalised content.

• Improving the User Experience: We use cookies to remember your preferences and provide personalised features.
• Usage Analysis: We use cookies to collect data about the use of our website and to improve our services.

Items Cookies that we use

We use different types of cookies, depending on their function:

• Required Cookies: These cookies are necessary for the operation of our website and cannot be disabled on our systems.
• Cookies Performance: We use these cookies to analyse the performance of our website and to improve our services.
• Cookies Functionality: We use these cookies to provide improved and personalised features.
• Cookies Targeting/Advertising: We use these cookies to provide you with personalised content and ads based on your preferences.

Manage Cookies

You can control and manage the use of cookies through your browser settings.

• Disable Cookies: You can set your browser to reject cookies or to notify you when a cookie is sent to your device.
• Delete Cookies: You can delete cookies stored on your device through your browser settings.

9. Children's Personal Data Protection

Policy for Children

Our website is not intended for use by children under the age of 13 and we do not knowingly collect personal data from children in this age group.

• Data collection from children: If we find that we have collected personal data from a child under 13 without parental consent, we will delete that data as soon as possible.
• Information for Parents: If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us so that we can delete it.

10. International Data Transfers

Transport Outside EU/EEA

Your personal data may be transferred and stored in countries outside the European Union (EU) or the European Economic Area (EEA), which may have different data protection laws.

• Data Protection: We ensure that international data transfers are carried out in accordance with applicable legal requirements and that your data is properly protected.
• Data Transfer Agreements: We sign data transfer agreements with third parties that include appropriate safeguards to protect your data.

11. Amendments to the Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

• Effective Date: The effective date of the current version of the Privacy Policy is stated at the beginning of this document.
• Notification of Changes: We will notify you of significant changes to the Privacy Policy through our website or other appropriate means.

Continued Use

Your continued use of our website after the changes to the Privacy Policy means that you accept these changes.

12. Contact Information

Contact Us Contact Us

If you have any questions, concerns or requests regarding our Privacy Policy or our processing of your personal data, you can contact us using the contact information below.

• Address: Svolou Alexandrou 13
• Thessaloniki, 54622
• Telephone: +30 6948 202 250
• Email: info@endynamei-ensemble.gr

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to ensure compliance with data protection laws and to protect your rights.

• Contact details DPO: You can contact our DPO for any issues regarding the processing of your personal data.

This Privacy Policy was created to ensure that our users are aware of our practices regarding personal data and privacy protection. We are committed to maintaining the highest standards of security and protecting the rights of our users while providing the best possible service.